FAQ

Product

• Which size do I need?
• What's the difference between the different categories: Everyday, Sports, Travel and Medical?
• What's the difference between the Sports & Running Socks?
• What's the difference between Sports/Running and Recovery Socks?
• What's the difference between the Sports Socks and Sport Tubes?
• How can I easily put on my STOX?
• How should you wash the STOX Energy Socks?
• Is there warranty on your products?

Ordering

• Is buying online safe?
• Where is the store located?
• Which payment methods do you accept?
• Do I need an account to place an order?
• How can I cancel or change my order?
• Is it possible to use multiple discount codes for one order?

Shipping

• What are the shipping costs?
• How long will it take to get my package?
• How can I track my order?
• What happens to the package when I'm not home during delivery?

Returning

• What is STOX' return policy?
• How can I return a product?
• Why are the return costs for your own expense?
• How long does it take to get my money back?